Remove one clone
In Parallel Clone, open My clones, open the options for the clone, and choose its remove or uninstall action. Read the confirmation before proceeding: removing a runtime clone deletes its local container data, and it may not be recoverable.
This does not delete the original installed app or the account held by the third-party provider. Device-profile installations may require removal through the relevant Android profile settings.
Remove all local app data
Use Android Settings to find Parallel Clone, then clear its app storage or uninstall it. This normally removes the app's private local containers, settings, PIN hash, and locally saved diagnostics. Check Android's warning before confirming.
Exported files, reports already shared by email, screenshots in your gallery, backups, and data in other profiles or third-party services are separate. Manage those copies in the location where they are stored.
Request deletion of support data
To request deletion of support messages or attachments we hold, email thinkmerit@gmail.com with the subject "Parallel Clone data deletion request".
Send the request from the address used to contact support where possible. Include your portal report reference, approximate report date or email subject so we can locate it. Never include your clone PIN, third-party password, or OTP.
To remove a portal attachment, open My reports, select the report and use Remove beside the file. Confirm only when you no longer need the uploaded copy. Full report deletion requests are handled through the email address above.
We will review the request, verify it when necessary, and respond about the action taken. Information required for legal obligations, security, or an unresolved dispute may be retained for that purpose; relevant exceptions will be explained.
Accounts and subscriptions
The support portal has its own email/password account, separate from paid membership. Request deletion of this account and its reports through the contact above. Accounts in cloned apps belong to those services; request their deletion through the original provider.
Deleting data does not cancel an app-store subscription. See refunds and cancellation for purchase guidance.
ThinkMerit EdTech Pvt Ltd, the provider of Parallel Clone. Email thinkmerit@gmail.com for support, privacy questions, or requests.